An AI assistant that sees your screen, hears your voice, and guides you step-by-step. Available 24/7. Never frustrated. Plus instant scam checks before you click, call, or pay.
Sixty million Americans over 65 struggle with technology daily.
Adult children are busy or live far away. They want to help but can't always be available. Seniors feel guilty asking repeatedly.
In-person tech support costs $100-125 per hour and requires booking days in advance. Not practical for quick questions.
Phone support can't visualize what you're seeing. They give generic advice that doesn't match your specific situation.
AI-powered support that sees your screen and guides you through any problem.
The AI sees exactly what you see, enabling personalized guidance for your specific device and problem.
Never sighs, never gets frustrated, happy to explain the same step as many times as needed.
Get help whenever you need it. Day or night, weekday or weekend. No waiting, no appointments.
Unsure about a text, call, or pop-up? Pause & Check helps you decide if it is safe before you click, call, or pay.
"I learned how to FaceTime my grandkids in just 5 minutes. LetsHelp showed me exactly which buttons to press!"
— Eleanor, age 78
Getting help — or checking if something is a scam — is as easy as pressing a button
Click the big button in the app or on our website. No account needed to start.
Allow screen sharing so the AI can see exactly what you're seeing. One click, secure and private.
Talk to the AI like a friend. It guides you step-by-step until your problem is solved.
Designed specifically for older adults who didn't grow up with technology
The AI sees exactly what you see on your device for personalized help
Talk naturally—the AI understands and speaks in a friendly, clear way
Sessions are encrypted. Only you can see and hear the conversation
Help is always available—day or night, weekends, holidays
Unsure about a message, call, or pop-up? Check if it's a scam before you click, call, or pay
Large text, clear buttons, simple navigation designed for older adults
Scammers target seniors with fake texts, pop-ups, and phone calls. With LetsHelp, you can pause and check anything that feels off — and we'll help you decide what's safe, in plain language, before you click, call, pay, or share a code.
You paste:
“Your account is locked. Verify now and read us the code we just texted you.”
This looks like a scam
Never share a verification code. Call your bank using the number on your card.
Join thousands of seniors who've solved their tech problems with LetsHelp
"I finally learned how to use Zoom! Now I have coffee with my friends every week."
— Margaret, 82
"My daughter set this up for me. Now I don't have to call her at work for every little thing."
— Robert, 76
"Our residents love it. They're more independent and staff spends less time on tech support."
— Sarah, Activities Director
Choose the plan that works for you
Compare to $100-125/hour for traditional tech support services
Yes. All sessions are encrypted, and we never share your conversations. Only you and the AI can see and hear what happens during a session.
Almost any tech problem: using apps, video calls, email, passwords, streaming music, photos, printing, and much more. If it involves technology, we can help.
Yes. Our Scam-Safety Check lets you paste a suspicious message, answer a few questions about a phone call, or upload a screenshot, and we'll help you decide if it's safe — before you click, call, pay, or share any codes. We always show you how to verify through official channels, and we never tell you something is guaranteed safe.
Not at all! LetsHelp is designed for seniors who didn't grow up with technology. We explain everything clearly and patiently.
The AI handles most everyday tech questions and scam checks. For more complex issues, human helper support is coming soon — and in the meantime the AI will always point you to the right official resources.
LetsHelp works on computers, tablets, and smartphones. Both Apple and Android devices are supported.
With your permission, family members can see past sessions to understand what problems you've worked on.